Category

Leaders-Computing-Support and Training

Description

Jobing Description
# 393900 - The System Specialist assists in the preparation of all Virtual College (VC) courses for online delivery and provides on-going technical support to faculty (FT and adjuncts) teaching Virtual College courses.Works with faculty (FT and Adjuncts) in preparing/customizing each term's VC courses for online delivery
# Ensures each course is in compliance with minimal VC requirements
# Throughout each term, resolves FT and Adjunct faculty's technical course delivery issues
# Maintains up-to-date expert knowledge and skills on all evolving Learning Management System (LMS) features and procedures
# Develops, maintains and delivers face-to-face and online Student Orientation course
# Researches and tests LMS features and procedures to ensure it works as expected and documentation is accurate
# Identifies, documents, researches and suggests solutions for LMS course delivery issues
# Copies each term's VC master courses for customization by faculty following departmental procedures
# Develops and maintains productive collegial relationships with faculty (FT and Adjuncts)
# Assists in preparation of master and live VC courses for LMS updates / migrations
# Delivers online Virtual College Certification Workshop to new VC faculty
# Performs other duties as assigned

Skills / Requirements
# Bachelor's Degree in Instructional Technology or related field from a regionally accredited institution with five (5) years of related work experience
# Knowledge and proficiency in all Microsoft Office applications, as well as FrontPage and/or Dreamweaver
# Knowledge and proficiency in a learning management system
# Excellent organizational, problem-solving, and multi-tasking skills
# Possess excellent communication skills (verbal and written).
# Ability to strictly adhere to academic honesty and student confidentiality (FERPA) standards
# Instructional and/or graphic design skills preferred
# Teaching experience preferred
# Online course development experience preferred
# Ability to work in a multi-ethnic/multi-cultural environment
# Ability to work a flexible schedule that may include evening and weekend assignments